Warranties

Warranty You Can Rely On

We back every part we sell. No uncertainty, no unnecessary risk, just parts you can fit with confidence.

Less Risk on Every Job

We understand the cost of getting it wrong. That’s why our focus is on accuracy and supply you can depend on, helping reduce delays, returns, and rework.

Controlled from Start to Finish

Our warranty is supported by our robust processes. Every vehicle is dismantled in-house, with parts identified, processed, and tracked before they ever reach the shelf. That control is what allows us to stand behind what we supply.

Straightforward Resolution

If something does go wrong, we act quickly. No unnecessary back and forth, just practical support to get things sorted and keep your job moving.

Warranty Conditions

If you experience an issue, contact our team as soon as possible. We’ll work with you to resolve it quickly and get your job back on track.

To maintain warranty coverage

Parts must be installed by a qualified tradesperson
Installation must be carried out correctly and in a professional manner
The vehicle must be maintained in line with manufacturer guidelines
The warranty period begins from the date of purchase.

To process a claim, the following must be provided

Proof of purchase
Completed warranty form
Installation and maintenance records from a qualified provider
Claims must be submitted and approved before any repair or labour is carried out.

Warranty Process

All parts returned under warranty will be inspected. If a part is found to be faulty, Advanced Parts will, at its discretion:
Repair the part
Replace the part
Provide a partial or full refund
Warranty claims are limited to the original purchase value of the part.

Labour Coverage

Any labour must be approved in advance.
Where approved, labour is covered at a rate of $80 per hour + GST.

Important Notes

Warranty is void if parts are incorrectly installed, misused, or not maintained properly
As many parts are recycled, there is a small possibility of fault , which is minimised through testing and quality control
We aim to resolve all issues quickly and fairly

How to Submit a Claim

Please send your completed warranty form and supporting documents via:

Warranty Form

Email: [email protected]
Post: 11 Honan Place, Avondale, Auckland